Tru By Hilton Chicopee Springfield
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Janis
ธันวาคม 2567
The front desk guy, his name is Jonathan he was very kind, compassionate, and very polite. He was very knowledgeable and very efficient in resolving the reservation issue. The housekeeper Glorimar keeps our room clean and full of supplies
Maria
กุมภาพันธ์ 2568
The rooms were very clean and minimalist design was great. The staff was fantastic. Very clean and simple. Staff was very helpful and kind, quick to find answers and to help.
Chrissie
ตุลาคม 2566
Great atmosphere (as all TRU hotels have), all facilities (pool, fitness, breakfast, “emergency” food shop, work places, and ample parking). Lots of shops and restaurants around the hotel and 5 minute walk to the small town’s Down town area with the falls.
Jac
ตุลาคม 2567
The hotel is super clean and in a great location. I only stayed for a night, but would definitely stay here again should the need arise.
Joelle
มิถุนายน 2567
Great location, comfortable beds and decent breakfast
Shuba
กรกฎาคม 2566
Super clean property. Friendly staff. Easy check in/check out. Great breakfast.
Brittany
เมษายน 2567
It was a good location with plenty of places to eat near by. It’s located just off the turnpike. The rooms where clean, comfortable and the staff was extremely friendly and helpful. I would recommend it to anyone and will stay there again when I’m in that area again.
Lawrence
พฤษภาคม 2567
I made my reservation through booking.com and I received a confirmation email, but when I arrived they couldn't find my reservation and the hotel was booked. It was late (11 pm) when we arrived and I drove from VA with my daughter for a college visit. Erica was working the front desk. She called booking.com to try and find my reservation and they were no help. Erica went above and beyond to make sure we could get a room! She and another night shift employee cleaned a room for us. Erica was awesome!!!Thank you again Erica!
Catherine
เมษายน 2565
It was close to lots of food options and store options. It was very clean and they came every other day to take trash and give fresh towels. They had breakfast every morning. All in all a cozy place to stay.
Alissa
ธันวาคม 2567
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